THE FULL FACTS

A guide to ESA and ATOS claim form, and medical examination assessments.
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 Post subject: Advice needed!
PostPosted: Thu May 03, 2012 5:58 pm 
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Joined: Sun Nov 27, 2011 7:43 pm
Posts: 16
Hi All,

I'm hoping to get some advice. Please bare with with me though, as I'm not used to using forums.

I'm getting a little bit worried and am not sure what to do. After cancelling my appointment with Atos in January and asking for a home visit instead of being called up to an assessment centre, I received a letter asking me why. I wrote back to them giving my reasons, and then received a letter from the DWP asking for medical evidence to support my reasons. I replied to them in Febuary with letters from both my psychotherapist and a GP from my doctors surgery (my own doctor wasn't available at the time), but I've heard nothing from them since. I'm not sure what to do now, it's been 3 months! I was thinking of writing to them again asking what's happening, but my instinct tells me to leave well alone. Anybodys experience or advice would be greatly appreciated.

Arty


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 Post subject: Re: Advice needed!
PostPosted: Fri May 04, 2012 9:41 pm 
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Joined: Sat Sep 03, 2011 4:22 pm
Posts: 753
Normally ATOS ask you to get your GP to fax them with the reasons for needing a home visit. If it's been 3 months and you are still getting your money, I'd be tempted to leave well alone. However, do make sure you keep copies of everything you send out (& have sent) to DWP / ATOS, log all phone calls etc, keep all correspondence. Then you'll have a strong paper trail if there is any dispute.

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 Post subject: Re: Advice needed!
PostPosted: Fri May 04, 2012 11:04 pm 
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Joined: Sun Nov 27, 2011 7:43 pm
Posts: 16
Hi TiddK,

Many thanks for your reply. Yeah, my instinct is to leave well alone, but I've just got a bit nervous after 3mths and nothing from them.
All my contact with DWP/ATOS has been through letters, as I like everything in writing and I've sent everything to them by recorded delivery. Which is just as well, as ATOS didn't sign for the letter I sent them cancelling my app. Luckily I'd also sent a copy of the letter to the DWP and could prove it. I don't answer my home phone, mainly because of spam calls, and leave my answer machine on constantly, people who know me phone or text my mobile. I think I'm just getting a bit jittery as It's been a while, I think I probably need to keep my nerve a while longer. My fear is they'll just cut my benefit without saying anything. Thanks once again for you reply.

Arty


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